Warning Cookies are used on this site to provide the best user experience. If you continue, we assume that you agree to receive cookies from this site. OK

VAT charges explained

VAT-free sales

We deliver worldwide and offer VAT-free sales to qualifying customers.

The following information defines the pre-requisite criteria for a sale to be VAT-free:

EU sales

VAT is not charged on EU sales based EU customers who are registered for VAT and provide a valid VAT registration number at the point of sale. This can be done on-line during the checkout process or by updating your account profile.

The following countries are within the EU for VAT purposes:

Austria AT including Jungholtz and Mittelberg
Italy IT including Sardinia
Belgium BE
Latvia LV
Bulgaria BG
Lithuania LT
Cyprus CY
Luxembourg LX
Czech Republic CZ
Malta MT
Denmark DK
Netherlands NL
Estonia EE
Poland PL
Finland FI
Portugal PT including Madeira and the Azores
France FR including Monaco and Corsica
Romania RO
Germany DE
Slovenia SI
Greece GR
Slovakia SK
Hungary HU
Spain ES including the Balearic Islands (Majorca, Ibiza & Menorca)
Ireland IE excluding Northern Ireland which is part of the UK
Sweden SE
Croatia HR

Sales to countries outside the EU

Sales to non-EU customers where the delivery is outside the EU are exempt from VAT charges and will include a full commercial invoice to aid customs clearance on importation to the destination country.

Please note that where a non-EU based customer wishes to collect goods from our premises (or anywhere within the EU) then we are obliged to charge VAT at the prevailing rate on the whole sale. In this situation we can prepare and supply a VAT reclaim form so that VAT can be reclaimed on proof of exportation of the goods outside the EU (a €125+VAT administration charge will be charged for this service).