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Privacy and Cookie Policy

Thank you for visiting our website and for your interest. Hereinafter, we will inform you about handling of your personal data when you use our website. Personal data includes all data that makes it possible to identify you in person. Your data will be protected within the context of the statutory rules, in particular the General Data Protection Regulation (GDPR). Below, you will find information on which data will be recorded during your visit to our homepage and how they are used:

1. Information on collection of personal data and contact details of the controller

1.1 The controller for processing activities on this website within the meaning of the General Data Protection Regulation (GDPR) is CAMGOX Spain, Carrer de Leonardo da Vinci 48, 46980 Paterna, València, Spain, phone: +34 96 1167305, email: [email protected]

The controller for processing of personal data is the natural or legal person who will decide about the purposes and means of processing of personal data alone or together with others.

1.2 The controller has appointed the following data protection officer for his company:
Alejandro Romualdo, CAMGOX Spain, Carrer de Leonardo da Vinci 48, 46980 Paterna, València, Spain

1.3 We use SSL or TLS encryption on our website for reasons of security and to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the controller). You can recognise an encrypted connection by the character sequence "https://" and the lock symbol in your browser line.

2. Data recording when you visit our website

If you visit our website without registering without conveying information to us otherwise, we will only collect such data that your browser transmits to our server ("server log files"). If you call up our website, we will collect the following data that we require technically in order to display the individual websites:

  • The individual pages of our website (URL)
  • Date and time at the time of the access
  • Amount of data in byte
  • Source/link from which you reached our page
  • Browser used
  • Operating system used
  • Internet protocol address used (generally anonymised)

Processing shall take place in accordance with Article 6 para. 1 lit. f GDPR based on our legitimate interest in improving stability and function of our website. However, we reserve subsequent review of the log files it any specific indications suggest illegal use. Non-anonymised server log files will be deleted again automatically at the latest after seven days.

Our website is stored by a hosting service provider that provides infrastructure and platform services, computing capacity, storage place and database services, security services and technical maintenance services to us. We have concluded a data processing agreement with it. Processing activities shall take place for the purpose of ensuring readiness for operation of our website in which we have a legitimate interest, Article 6 para. 1 lit. f GDPR.

Furthermore, the server log file data will also be collected by third-party providers (see below).

3. Cookies

We use cookies on our website. These are small text files that are stored on your end unit. If cookies are placed, these will collect and process user information such as browser and site data, as well as internet protocol address values, at an individual scale. The cookies partially serve to simplify the ordering process by storing settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website).

The session cookies we place are deactivated again after the end of the browser session, i.e. after you close your browser, and deleted depending on your individual browser settings. Persistent cookies will remain on your end device and enable us or our partner companies (cookies of third-party providers) to recognise your browser again at your next visit. They are deleted automatically after a specified duration that may differ from cookie to cookie.

As far as personal data are processed by individual cookies implemented by us, they are processed in accordance with Article 6 para. 1 lit. b GDPR either to execute the contract or in accordance with Article 6 para. 1 lit. f GDPR to maintain our legitimate interests in bets function of the website, as well as customer-friendly and effective design of the page visit.

We may cooperate with advertising partners who help us make the design of our internet offer more interesting for you. For this purpose, cookies of partner companies will be stored on your hard disc as well when you visit our website (cookies from third-party providers).

Overview of the cookies that are stored by us in principle:

Name Type and duration of validity

accept Persistent cookie (1 year)

PHPSESSID Persistent cookie (1 hours)

section_data_ids Session cookie (until the end of the browser session)

product_data_storage Session cookie (until the end of the browser session)

recently_compared_product_previous Session cookie (until the end of the browser session)

recently_compared_product Session cookie (until the end of the browser session)

recently_viewed_product_previous Session cookie (until the end of the browser session)

recently_viewed_product Session cookie (until the end of the browser session)

Please note that you can set your browser so that you will be informed about setting of cookies and decide individually about accepting them or exclude acceptance of cookies for specific cases or in general. Every browser is different in how it manages cookie settings. This is described in the help menu of every browser, which explains to you how you can change your cookie settings.

Furthermore, cookies of third-party providers are collected and used (see below).

4. Electronic contact

If you contact us by electronic means (e.g. via the contact form or email), personal data will be collected. The data collected if you use the contact form are evident from the respective contact form. These data will only be stored and used for the purpose of answering your request or contacting you and for the connected technical administration. We cannot process your query without this mandatory information. Any further information is given freely.

The legal basis for processing of the data is our legitimate interest in answering your query in accordance with Article 6 para. 1 lit. f GDPR. If your contact is targeted at conclusion of a contract, Article 6 para. 1 lit. b GDPR shall be an additional legal basis for processing. The legal basis for your freely given information is Article 6 para. 1 lit. a GDPR. Your data will be deleted after final processing of your request. This is the case if the circumstances show that the subject matter in question has been finally processed and that there are no statutory archiving obligations in this respect. For our email communication, we have charged a service provider who provides infrastructure and platform services, computing capacity, storage space and database services, security services as well as technical maintenance services for us. We have concluded a data processing agreement with it. Processing activities shall take place for the purpose of ensuring readiness for operation of our email communication in which we have a legitimate interest, Article 6 para. 1 lit. f GDPR.

5. Email newsletter

If you sign up for our email newsletter, we will send you information on our goods, services and offers no more than two times per month. Your email address is mandatory information for receiving the newsletter. Any further data is given freely and used in order to contact your personally. Before the newsletter is activated, we will verify your email address with the double opt-in procedure for reasons of security. For this, we will send you one email with a confirmation link. This is only valid for a limited period of time. After clicking this link, you will be cleared for our newsletter.

By activation of the confirmation link, you consent to our use of your personal data in accordance with Article 6 para. 1 lit. a GDPR. When you sign up for the newsletter, we will store your internet protocol address and the date and time of your registration in order to track possible abuse of your email address at a later time. The data we collect when you subscribe to the newsletter will only be used for the purposes of advertising contact by way of the newsletter. You may unsubscribe from the newsletter at any time via the link provided for this in the newsletter or by sending a corresponding message to us. After unsubscription, your email address will be deleted in our newsletter distributor without delay as far as you have not expressly consented to further use of your data or if we reserve any additional use of the data that is permitted by law and that we inform you of in this statement. We cannot send you the newsletter without your data.

We use the technical service provider Campaign Monitor Pty Ltd., 631 Howard St., 5th Floor, San Francisco, CA 94105, USA ("Campaign Monitor"), to whom we will pass on your data provided when you sign up for the newsletter, for sending our email newsletters. This forwarding takes place in accordance with Article 6 para. 1 lit. F GDPR and serves our legitimate interest in use of a secure and user-friendly newsletter system for effective advertisement. Please note that your data will usually be transmitted to a server in the USA and stored there.

Campaign Monitor will use this information to send out and statistically evaluate the newsletter son our order. For evaluation, the emails sent contain web beacons or tracking pixels that are one-pixel picture files stored on our website. This way, it can be determine whether a newsletter message was opened and which links may have been clicked. Additionally, technical information is recorded (e.g. time of the call, in addition, browser type and operating system). The data are only collected pseudonymised and not linked to your further personal data; direct reference to a person is excluded. These data only serve statistical analysis of newsletter campaigns. The results of analyses can be used in order to better adjust future newsletters them to the needs of recipients.

If you want to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Furthermore, Campaign Monitor can use these data in accordance with Article 6 para. 1 lit. f GDPR itself based on its own legitimate interest in demand-oriented design and optimisation of its service, and for market research purposes in order to determine the countries from which the recipients originate. Campaign Monitor shall not, however, use the data of our newsletter recipients in order to contact them directly or in order to pass them on to any third parties.

In order to protect your data in the USA, we have concluded a Data Processing Agreement with Campaign Monitor based on the standard contract clauses of the European Commission in order to permit transfer of your personal data to Campaign Monitor. This Data Processing Agreement can be viewed on request if you are interested. Campaign Monitor's provisions on data protection are available here: https://www.campaignmonitor.com/policies/#privacy-...

6. Data recording in the customer account and during orders

If you open a personal customer account with us, we will collect and process your personal data to perform the contract with you in accordance with Article 6 para. 1 lit. b GDPR. The mandatory information is evident from the registration form. We cannot open your customer account without your information. Your data will remain stored for as long as the contract for the customer account with us exists. You can erase the customer account at any time. The legal basis for your information given freely is Article 6 para. 1 lit. a GDPR.

If you order any goods and/or services from us, we will collect and process your personal data to perform and process the contract with you in accordance with Article 6 para. 1 lit. b GDPR. The mandatory information is evident from the order form. We cannot perform your order without your information. The legal basis for your information given freely is Article 6 para. 1 lit. a GDPR.

We cooperate with external service providers that wholly or partially support us in execution of the contracts concluded with you.

The personal data required for the delivery will be passed on to the transport company charged with the delivery within the context of contract processing.

Shipping service provider GLS

If the goods are delivered by the transport service provider GLS (General Logistics Systems BV, Breguetlaan 28-30, 1438 BC Oude Meer, The Netherlands), we will pass on your email address and/or phone number to GLS before delivery of the goods for the purpose of coordination of a delivery date or to announce the delivery in accordance with Article 6 para. 1 lit. a GDPR, provided you have you expressly consented to this in writing in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to GLS for the purpose in accordance with Article 6 para. 1 lit. b GDPR. The data will only be passed on as far as this is required for delivery of the goods. In such a case, advance coordination of the delivery date with GLS or delivery announcement will not be possible.

The consent can be revoked at any time effective for the future towards the controller designated above or the transport service provider GLS.

Shipping service provider DPD

If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, D-63741 Aschaffenburg), we will pass on your email address and/or phone number to DPD before delivery of the goods for the purpose of coordination of a delivery date or to announce the delivery in accordance with Article 6 para. 1 lit. a GDPR, provided you have you expressly consented to this in writing in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DPD for the purpose in accordance with Article 6 para. 1 lit. b GDPR. The data will only be passed on as far as this is required for delivery of the goods. In such a case, advance coordination of the delivery date with DPD or delivery announcement will not be possible.

The consent can be revoked at any time effective for the future towards the controller designated above or the transport service provider DPD.

Shipping service provider UPS

If the goods are delivered by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, D-41460 Neuss), we will pass on your email address UPS before delivery of the goods for the purpose of coordination of a delivery date or to announce the delivery in accordance with Article 6 para. 1 lit. a GDPR, provided you have you expressly consented to this in writing in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to UPS for the purpose in accordance with Article 6 para. 1 lit. b GDPR. The data will only be passed on as far as this is required for delivery of the goods. In such a case, advance coordination of the delivery date with UPS or transfer of status information of the delivery of the shipment will not be possible.

The consent can be revoked at any time effective for the future towards the controller designated above or the transport service provider UPS.

We will pass on the payment data required for payment processing to the charged payment service provider or banks. Forwarding takes place only to process the contract with you. The legal basis for forwarding of the data is Article 6 para. 1 lit. a GDPR.

Payment service provider Stripe

When paying by credit card via Stripe, the payment will be processed via payment service provider Stripe Payments Europe Limited , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland (hereinafter: "Stripe"), to which we will pass on your data provided within the context of the ordering process exclusively for the purpose of payment processing in accordance with Article 6 para. 1 lit. b GDPR. The data will only be passed on as far as this is actually required for payment processing.

If you select the payment method "Online Credit/Debit Card via Stripe", you will be asked to provide your personal data (first and last name, street, house number, postal code, town, email address and phone number) in the ordering process. In order to preserve our legitimate interest in determination of our clients' solvency, these data will be passed on to Stripe Payments Europe Limited , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland (hereinafter: "Stripe") by us in accordance with Article 6 para. 1 lit. f GDPR for the purpose of a creditworthiness check. Stripe will review whether the payment option selected by you can be allowed in light of the payment and/or default risks based on the personal data indicated by you and further data (such as the shopping cart, invoiced amount, order history, payment experiences).

You may, however, object to processing of your data at any time by a message to the controller for processing activities or towards Stripe. However, Stripe may remain authorized to process your personal data if this is required for contractual payment processing.

Payment service provider PayPal

When paying via PayPal, credit card via PayPal, debit via PayPal or – if offered - "Purchase against payment" or "Payment for instalments" via PayPal, we will pay on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal") within the context of payment processing. Passing on shall take place in accordance with Article 6 para. 1 lit. b GDPR and only as far as this is required for payment processing.

PayPal reserves performing a credit check for the payment methods credit card via PayPal, debit via PayPal or – if offered - "Purchase against invoice" or "Payment in instalments". For this, your payment data may be passed on to credit rating agencies in accordance with Article 6 para. 1 lit. f GDPR based on the legitimate interest of PayPal in determination of your solvency. PayPal uses the result of the creditworthiness check regarding the statistical payment default probability to make a decision about providing the respective payment method. The creditworthiness information may contain probability values (score values). As far as score values are included in the result of the credit rating, these are based in a scientifically recognised mathematically-statistical procedure. Calculation of the score values includes, inter alia, but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain authorized to process your personal data if this is required for contractual payment processing.

7. Web analysis services and remarketing

Google Analytics

This website uses Google Analytics, a web analysis service of Google LLC ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on the user's computer and that permit analysis of their use of the website. The information generated by the cookie regarding use of this website by the users is usually transferred to a server of Google in the USA and saved there.

Our website uses Google Analytics only with the extension «_anonymizeIp()», which ensures anonymisation of the internet protocol address by abbreviation and excludes direct person references. Due to the extension, your internet protocol address will be abbreviated first by Google within member states of the European Union or in other contracting states of the convention on the European Economic area. Only in exceptions will your full internet protocol address be transmitted to a server of Google in the USA and abbreviated there. In such exceptions, this processing will take place in accordance with Article 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of the user behaviour for purposes of optimisation and marketing. On our order, Google will use this information to evaluate your use of the website, in order to compile reports on the website activities and to provide further services connected to website use and internet use towards the website operator. The internet protocol address transmitted by your browser within the context of Google Analytics will not be combined with any other Data of Google.

You may prevent saving of the cookies by making the corresponding settings in your browser software; however, note that you may be unable to fully use all functions of the website in such a case. You may furthermore prevent recording of the data generated by the cookie and referring to your use of the website (incl. your Internet Protocol address) and processing of these personal data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative for the browser plugin or for browser on mobile devices, you can click the following link in order to set an opt-out cookie that will prevent recording within this website by Google Analytics in future (this opt-out cookie will only work in this browser and only for this domain. You need to click the link again if you delete your cookies in this browser): Deactivate Google Analytics

As an alternative to the browser add-on or within browsers on mobile devices, click this link in order to prevent recording by Google Analytics within this website in future. This installs an opt-out cookie on your device. You will need to click this link again if you delete your cookies.

The determined anonymised data will be stored for up to 14 months. The data will be deleted automatically after this.

Google, headquartered in the USA, is certified for the US-European data protection treaty "Privacy Shield", which ensures compliance with the level of the protection of personal data applicable in the EU.

For more information on handling of user data by Google Analytics, see the usage terms for Google Analytics https://marketingplatform.google.com/about/analytics/terms/es/, the data protection statement of Google https://policies.google.com/privacy or https://support.google.com/analytics/answer/600424...

8. Integration of other tools

Google reCAPTCHA

Our website uses the reCAPTCHA function by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). This function mostly serves to distinguish whether an input was made by a natural person or abusively is done by machine and automated processing. The service includes dispatch of the internet protocol address and any other data that Google may require for the reCAPTCHA service to Google and shall take place in accordance with Article 6 para. 1 lit. f GDPR based on our legitimate interest in determination of the individual will basis of actions online and avoidable of abuse and spam.

Google LLC, headquartered in the USA, is certified for the US-European data protection treaty “Privacy Shield", which ensures compliance with the level of the protection of personal data applicable in the EU.
Further information on Google reCAPTCHA and the data protection statement of Google can be viewed at: https://policies.google.com/privacy

Google Maps

Our website uses Google Maps (API) by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Maps is a web service to present interactive maps in order to visually present geographic information. Use of this service will show you our site and make it easier to reach it.

When calling the sub-pages into which the map of Google Maps is integrated, information on your use of our website (such as your internet protocol address) will be transmitted to servers of Google in the USA and stored there. This is done no matter if Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be associated with your account directly. If you do not wish assignment to your profile at Google, you need to log out before you activate the button. Google will store your data (even for users not logged in) in the form of user profiles and evaluate them. This evaluation shall specifically take place in accordance with Article 6 para. 1 lit. f GDPR, based on legitimate interests of Google in displaying personalised advertisements, market research and/or demand-oriented design of its website. You have a right to object to the generation of these user profiles. In order to exercise these, you must contact Google.

Google LLC, headquartered in the USA, is certified for the US-European data protection treaty “Privacy Shield", which ensures compliance with the level of the protection of personal data applicable in the EU.

If you do not agree to future transfer of your data to Google within the context of use of Google Maps, you also can completely deactivate the web service of Google Maps by turning off the JavaScript application in your browser. Google Maps, and therefore also the map display on this website, cannot be used then.
For the usage conditions of Google, see https://policies.google.com/terms?hl=es&gl=es; you can find the additional usage conditions for Google Maps under https://www.google.com/intl/en_US/help/terms_maps/. For detailed information on data protection in connection with use of Google Maps, see the website of Google ("Google Privacy Policy"): https://policies.google.com/privacy

Google Web Fonts

Our website uses Web Fonts, provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google), for homogenous presentation of fonts. When calling up a site, your browser will load the required web fonts into your browser cache in order to properly display texts and fonts.

For this purpose, the browser you use must connect to the servers of Google. This way, Google will learn that our website was called up from your internet protocol address. Google Web Fonts are used in the interest of homogenous and attractive display of our online offer. This is a legitimate interest within the meaning of Article 6 para. 1 lit. f GDPR. If your browser does not support Web Fonts, a standard font of your computer will be used.

Google LLC, headquartered in the USA, is certified for the US-European data protection treaty “Privacy Shield", which ensures compliance with the level of the protection of personal data applicable in the EU.

For more information on Google Web Fonts, see https://developers.google.com/fonts/faq and the data protection statement of Google: https://policies.google.com/privacy

9. Rights of data subjects

9.1 As the data subject, you have the following rights:

  • Confirmation of processing activities: You have the right to demand our confirmation of whether we process any personal data concerning you. The prerequisites for this can be found in Article 15 GDPR;
  • Information: You have the right to demand information on your personal data processed by us. The prerequisites for this can be found in Article 15 GDPR;
  • Rectification: You have the right to demand rectification of inaccurate personal data concerning you without undue delay at any time. The prerequisites for this can be found in Article 16 GDPR;
  • Erasure: You have the right to demand erasure of personal data concerning you without undue delay at any time. The prerequisites for this can be found in Article 17 GDPR;
  • Restriction of processing: You have the right to demand restriction of processing of your personal data. The prerequisites for this can be found in Article 18 GDPR;
  • Data portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. You further have the right to have these data transmitted to another controller by us. The prerequisites for this can be found in Article 20 GDPR;
  • Withdrawal of consent: You have the right to withdraw your given consent at any time if processing is based on Article 6 (1) lit. a or Article 9 (2) lit. a GDPR. Processing activities performed until your withdrawal remains lawful. The revocation shall only apply to the future. The conditions for this can be found in Article 7 (3) GDPR;
  • Complaint: You have the right, notwithstanding any other legal remedy under administrative law or in court, to complain to a supervisory authority if you believe that processing of the personal data concerning you violates the GDPR. The conditions for this can be found in Article 77 GDPR.

9.2 RIGHT TO OBJECT
YOU HAVE THE RIGHT TO OBJECT TO PROCESSING OF PERSONAL DATA CONCERNING YOU FOR REASONS RESULTING FROM YOUR SPECIFIC SITUATION THAT WE PROCESS DUE TO OUR OVERRIDING LEGITIMATE INTEREST AT ANY TIME (SECT. 6 (1) LIT. E OR F GDPR), EFFECTIVE FOR THE FUTURE. FOR THE CONDITIONS, SEE SECT. 21 GDPR.

10. Storage duration of personal data and erasure

If no deviating storage duration is named otherwise, we will store the data for as long as this is required for their purpose and statutory archiving obligations apply. According to the legal specifications, storage shall continue for 6 years in accordance with § 257 para. 1 German Commercial Code (trade logs, inventory, opening balance sheets, annual statements, commercial letters, booking evidence, etc.) and for 10 years in accordance with § 147 para. 1 Tax Code (accounts, records, management reports, booking evidence, commercial and business letters, documents relevant for taxation, etc.).
After the end of the archiving period, the corresponding data will be routinely deleted if they are no longer required for performing the contractor preparing the contract and/or we do not have any legitimate interest in further storage anymore.

11. Changes to this data protection statement

This data privacy statement is currently valid as of May 2022.

Further development of our website and offers through it or changed statutory or authority specifications may require changes to this data privacy statement. You may call and print the respective current data privacy statement at any time.